Chiefly Consultants’ 5 Core Competencies

Learn how our five core competencies–strategy, communication, impact, efficiency, and success–can give you an edge and help you grow sustainably.

Key takeaways:

• Strategies centered around value creation provide an excellent foundation for success
• Effective communication across your organization aids smooth execution of your strategy
• Measuring impact can provide many benefits, including building credibility and attracting new funding.
• Efficient resource allocation can boost productivity within your organization and help you focus on mission-critical objectives
• Preparing for growth ensures you have the right mechanisms to keep up with change so that you don’t become a victim of your own success

At Chiefly Consultants, we’re driven by five core competencies strategy, communication, impact, efficiency, and success. As the foundations for an organization’s work, competencies define what matters to companies and keep them focused on their unique value proposition. They inform what we do and what our Chiefs of Staff do for other businesses. This article explores why these core values matter to us and how we lead with these competencies as a guide to help grow our clients’ businesses.

1. Strategy

Success in business often boils down to how effective an organization’s strategy is. One of Chiefly Consultants’ primary objectives is to help organizations develop and implement comprehensive, adaptable, and value-focused strategies that align with their vision and mission. Our Chiefs of Staff work closely with CEOs and other top-level executives to define and create plans for achieving short- and long-term goals, often contributing unique ideas and perspectives. At the same time, they ensure those strategies create maximum value for stakeholders and are adaptable to new challenges and opportunities. After implementation, our Chiefs of Staff regularly track critical initiatives and KPIs to determine if everything is going well and make necessary changes. Throughout the process, you’ll need a unified pursuit of priorities to achieve success, which is where our second competency comes in.

2. Communication

Openness and transparency are vital for successful strategy execution. A clear, cohesive communication strategy ensures that everyone is on the same page from the start, improves the credibility of your message, encourages organizational buy-in of new initiatives, and increases employee motivation and commitment to the company’s objective. Our fractional Chiefs of Staff help you keep your best foot forward by establishing clear role definitions across the whole organization. They ensure that every employee understands the company’s goals and objectives, why they exist, how their roles fit into achieving them, and your expectations.  In addition, our experts establish channels for employees to voice their concerns and provide feedback. These channels are an excellent way to demonstrate that you value your employees, tackle workforce-related issues, increase job satisfaction, and reduce turnover. Finally, our Chiefs of Staff also foster cross-departmental communication and keep the CEO and other executives in the loop about what’s happening inside and outside the organization.

3. Impact

We’re passionate about helping our clients create a meaningful impact–that includes everything from growing revenue to increasing customer satisfaction to helping employees perform tasks more efficiently. Therefore, measuring impact is closely woven into what we do. One way our Chiefs of Staff measure impact is by tracking operational, financial, customer, and employee KPIs–analyzing metrics such as capacity utilization, on-time delivery, profit margin, revenue growth, ROI, the Net Promoter Score (NPS), and task completion rate–to discover areas of improvement.  Another way is by measuring the impact of external factors–such as market or regulatory environment changes–to effectively navigate new challenges and capitalize on opportunities. What does this mean for you? At the most basic level, measuring impact lets you see the results of your work and quickly make improvements where necessary. But, it can have more far-reaching consequences. For example, using empirical data to demonstrate outcomes can help build your narrative when seeking investments and funding.  Moreover, it can show transparency and accountability, which are essential for building credibility. 

4. Efficiency

The fourth competency of Chiefly Consultants is efficiency–helping organizations effectively allocate resources and implement the right tools to boost performance and stay competitive. We focus on two key areas:

Optimizing processes and workflows

Our team examines your processes, procedures, and systems to identify existing bottlenecks, then develops more effective ones to streamline workflows. Solutions range from automating tasks, eliminating redundant processes, incorporating new tech tools, and training employees to use them effectively. We also help you identify ways to save costs while maintaining or improving service delivery, such as by renegotiating contracts, reducing waste, and improving procurement processes.

Improving time management for founders

Our Chiefs of Staff, some of whom have been founders and CEOs themselves, understand how easy it is to get stuck in administrative loops. Administrative tasks, client meetings, and micromanagement can quickly consume your time, leaving none for top priorities. Working with Chiefly Consultants means you’ll have a well-curated calendar that lets you focus on strategic planning, decision-making, and other critical objectives. As a result, you’ll add more value to the bottom line and drive sustainable organic growth.  Your success matters to us. We understand that growth isn’t the end of the road, but rather the beginning of a new race–and we’re committed to the journey. 

5. Success

The final competency, success, centers on managing growth. When companies start to experience rapid growth–either based on revenue or employees–they often don’t have the infrastructure to support it. This usually causes organizations to lag behind in areas where existing workflows can’t handle new requirements. If you’ve been working with us from the start, we’ll already have created mechanisms to help keep up with change at this point. But if that’s not the case, Chiefly Consultants can still ensure your organization doesn’t become a victim of its own success. We can help you redefine your foundation, streamline processes, and align them with your new needs to eliminate friction and ensure continued growth. Whether you need to fix a broken onboarding process to accommodate an influx in clientele or introduce a new technology or tool to improve a function, our     Chiefs of Staff will have your back. They’ll help you continue being productive and deliver good experiences to your customers so that you can stay competitive.

Grow your business with Chiefly Consultants’ 5 core competencies

Chiefly Consultants provides highly skilled fractional     Chiefs of Staff to help you achieve higher productivity levels with organizational efficiency. These pros help founders break away from business dependency and focus on their long-term business and personal goals.  Book a call to discover how to make the most of these benefits.