You did it. You hired a Chief of Staff. Give yourself a high five. 🙌🏽🥳
This decision speaks volumes about your commitment to efficiency, growth, and excellence.
It’s also a surefire way to get a sizable ROI.
Chiefs of Staff bring undeniable value to an organization and are integral to the leadership team.
BUT there’s one common pitfall that many CEOs make that prevents a Chief of Staff from unlocking their full potential.
And to prevent this pitfall, you need to follow one essential rule.
The golden rule to maximize your Chief of Staff is this: you must recognize and harness their unique skills and talents.
In other words, don’t hire a Chief of Staff and treat them like an Executive Assistant!
If you do this, you’ll both be frustrated. And you’ll wonder why they’re not moving the needle like you dreamed they would.
Our clients have the most success when avoiding the mistakes that can hinder the full potential of this key role.
Here’s a guide on how to get the most out of your Chief of Staff:
- Move Beyond EA Tasks:
While Executive Assistant tasks are crucial, limiting your Chief of Staff to these functions is a missed opportunity. Instead of treating them solely as an advanced assistant, envision them as a strategic partner capable of contributing to high-level decision-making. Delegate responsibilities accordingly to maximize their impact.
- Showcase Value:
Your Chief of Staff chose your business because they believe in its potential and vision. Failing to leverage their skills may lead to frustration and reconsideration of their commitment. Demonstrate that their decision was wise by enabling them to make a meaningful impact. This will allow you both to thrive in your zone of genius.
- Foster Growth in the C-Suite:
Treat your Chief of Staff as an integral part of your C-Suite. Encourage their professional development and offer opportunities for skill expansion. By investing in their growth, you empower them to bring even greater value to the business, contributing to its long-term success.
- Forge a Strategic Partnership:
Your Chief of Staff isn’t just an extra pair of hands; they’re a strategic partner. Engage them in discussions, seek their insights, and involve them in decision-making processes. This collaborative approach not only maximizes their potential but also fosters a more cohesive and effective leadership team.
- Ensure Clear Communication:
Established transparent communication pathways that reflect the Chief of Staff’s role as a strategic contributor is essential from the beginning. Clearly define expectations, responsibilities, and the level of autonomy they have. This clarity ensures a harmonious working relationship that benefits the CEO and the Chief of Staff.
The decision to hire a Chief of Staff is a sophisticated one that demands a strategic approach.
By adhering to the golden rule of recognizing and maximizing their unique skills, you can elevate your leadership team, cultivate a culture of growth, and propel your business toward sustained success.
